Не задрот вашего форума, не знал, где тему создать: тут или во флуде. Создал тут) Прошу не удалять, ибо вопрос жизни и смерти =3
В общем, купил сегодня в ориджине NFS Hot Pursuit, скачал игру, установил, захожу. Вписываю е-меил и пароль, далее просит ключ. Ввел, и тут мне выдало просто шокирующую ошибку: "Введенный вами ключ продукта уже использован максимальное количество раз. Код ошибки: 330001" Это че еще за нах?! Поскажите, че делать?? Кто как решал проблему? Долбиться в саппорт? Так эти пиндосы ж там ваще на всех клали, им деньги платят, они и довольны
ЗЫ: Проблема решена посоны! Таки сделал над собой усилие, и написал в пиндосуппорт. Пообщался в онлайн-чате с неким Shobhit, он мне все разьяснил, извинился, ну и скидочку 20% на следующую игру вкатил) Запилил тут переписку, на случай, если у кого-то еще будет такая-же проблема, чтобы примерно знали, что писать)
Shobhit:
Thanks for contacting EA Help! My name is Shobhit how may I help you?
you:
Hi! Do you talk in Russian? It would be more comfortable me)
Shobhit:
I am sorry I can only understand english
you:
Ok, I will use a translator) Please wait
Shobhit:
Sure, take your time
you:
I buy NFS Hot Pursuit to Origin at the input of the key of activating in a game gives out a report me: The product key you entered has already been used the maximum number of times. Error code: 330001. That now to do?
Shobhit:
I apologize for the inconvenience you experienced. I understand the value of your time and appreciate your patience and cooperation.
Shobhit:
Could you please provide me the serial key .
you:
Yes, of course: *ТУТ ПИШЕМ НАШ КЛЮЧ*
Shobhit:
Thank You
Shobhit:
May I know your ea account (email address)?
you:
*ПИШЕМ НАШ Е-МЭИЛ*
Shobhit:
Thank You for providing the information .
Shobhit:
Would you mind, if I place your chat on hold for couple of minutes to investigate your case?
you:
You will forgive, difficulties with the translation of your report) Did I understand that you wanted to give someone correspondence and ask permissions? Then it is possible
Shobhit:
No problem
Shobhit:
Can You please stay online while I am investigating the issue ?
you:
Yes, I will be on-line
Shobhit:
Thank You
Shobhit:
Thank you for waiting. I really appreciate your patience.
Shobhit:
I have made necessary changes in your account. Now you will not get the error message.
Shobhit:
Please check and let me know .
you:
Ok. Please wait
Shobhit:
Sure, take your time
you:
yes, thank you! now all of fine) Can know, what was a problem in?
Shobhit:
Just missing of the entilement
Shobhit:
Since you are EA valuable and loyal customer , I would like to make one more rare exception for you only to provide you discount coupon code of 20% that you can use it while purchasing any available game from Origin Store
Shobhit:
Origin Store Awareness 20% Discount Code:- *ДАЕТ КЛЮЧ НА СКИДКУ ПРИ СЛЕДУЮЩЕЙ ПОКУПКЕ*
Shobhit:
But please remember it is not valid with preorder purchases, etc. And it is valid for one month.
Shobhit:
If you need help with anything else, please feel free to contact us anytime!
Shobhit:
Thank you for contacting EA. Is there anything else I can help you with today?
you:
Yes? Many thanks! What next question. Why was not there the Russian version at the purchase of game? In fact at other more new games, for example The Run, there is support of Russian
Shobhit:
Okay you can post the issue on the survey sheet which you received it on your email address when the chat is over.
Shobhit:
Okay
Shobhit:
any1
Shobhit:
Is there anything else I may assist you with today?
Shobhit:
Are we still connected ?
you:
You will forgive, but you did not answer a question) Why was not there the Russian version at the purchase of game? In fact at other more new games, for example The Run, there is support of Russian?
Shobhit:
Okay no need to worry I will forward the issue to the concern team
Shobhit:
You can also post your comments on the sheet which you received just next when the chat is over.
Shobhit:
I am glad I was able to help you. You should be getting a survey in your E-mail for our chat and if you could fill that out, it would be great. I will also be sending you an e-mail with the chat log in it.
Shobhit:
Could you please do it for me? We appreciate your feedback. It helps us to improve our services.
Shobhit:
Could you please do it for me?
you:
Ok, I will do it)
Shobhit:
Thank you for contacting Electronic Arts. Have a pleasant day.
Shobhit:
We wish you a Merry Christmas and a prosperous New Year. Happy holidays.
you:
Thanks for help! And to you Merry Christmas. Bye)
Shobhit:
Bye
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недавно сам решал проблему. в общем косяк весь заключается в профиле ЕА и самом Autolog.
Сообщение от 800RPM
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