Hello. Yesterday I decided to create another profile to the existing. While trying to create the game several times to give an error: "An error occurred while creating a new driver. Try again later." As a result, an attempt to create a profile of a success (I wrote any nicks and choose any avatar, so do not be surprised that created a profile NFSJEW), but later went disappointment.

THE TROUBLE.

The fact is that the account had activated "starter pack", and when a new driver I had to give Amplifiers reputation, money, a double set of power-ups and 60,000 starting money (the other bonuses I have used a different profile). But the funny thing was when I started the game with 30,000 starting money instead of 60,000, with no power-ups (Their build-up just was not!) And amplifiers. I thought the game then wrote "Your Starter Pack is activated," but this did not happen. Can I get any compensation? After all, it turns out that I spent money for nothing! I attach screenshots, which show that the power-ups, money, and amp I did not get. And also - the screenshot, which has the my nickname NFSJEW and my car.

Greetings,

Thank you for contacting Electronic Arts Customer Support.

I have reviewed your e-mail and would like to inform you that unfortunately it is not possible for us to provide you the the items for free. I apologize for the inconvenience but EA service policy does not allow us to do so. However, the best I can do for you that I am providing you CS make good code which you can use in your next purchase for either Powerups, 3-7 day car rental, 7 day rep or cash accelerators for free.

CS make good code: [*this was a triumph… I’m making a note here: huge success… <= Still Alive из Portal же*]

I hope this will help you to resolve your issue.

If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at http://support.ea.com.

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Kind Regards,

Darryl
Customer Support
Electronic Arts