Greetings Aleksei,

Thank you for writing us back at Electronic Arts.

I sincerely apologize for the inconvenience & disappointment this may have caused you.

Let me clear to you that NFS World Starter pack is not available on your country (Russia), and you have purchased this pack with unauthorized way (with third party retailer GamersGate UK). That's why your game's online access has been disabled. This purchase comes under the fraudulent activity on your account. You can not access gameplay now.

Please accept our apologies for the inconvenience this may caused.

If there is anything else, we may assist you with, please contact us again. For any further questions or concern, you may visit our extensive knowledge base online at http://support.ea.com.

Thank you,
Andre
EA Online Support